{"id":2169,"date":"2026-01-27T17:40:09","date_gmt":"2026-01-27T17:40:09","guid":{"rendered":"https:\/\/cliniquemedicor.ca\/politique-et-confidentialite\/"},"modified":"2026-04-23T11:10:37","modified_gmt":"2026-04-23T11:10:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cliniquemedicor.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2169\" class=\"elementor elementor-2169 elementor-996\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-d8fd951 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8fd951\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-77ce179\" data-id=\"77ce179\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0be44b1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0be44b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:380}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Compliance and Transparency\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ccf1ac elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9ccf1ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ac5ce7 elementor-widget elementor-widget-spacer\" data-id=\"2ac5ce7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8adf4 e-flex e-con-boxed e-con e-parent\" data-id=\"d8adf4\" data-element_type=\"container\" data-e-type=\"container\" id=\"about\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2782039a e-con-full e-flex e-con e-child\" data-id=\"2782039a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-160d27a e-con-full e-flex e-con e-child\" data-id=\"160d27a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56432faf elementor-widget elementor-widget-heading\" data-id=\"56432faf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy and Protection of Personal Information\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4be57560 elementor-widget elementor-widget-text-editor\" data-id=\"4be57560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>M\u00e9dic\u2019Or places the highest importance on protecting your personal information. In accordance with Quebec\u2019s Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), this policy aims to transparently inform you about how we collect, use, store, and protect your information.<\/p><p>By using our website or accessing our services, you agree to the practices described in this policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70128d23 e-flex e-con-boxed e-con e-parent\" data-id=\"70128d23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-64c12d9e e-con-full e-flex e-con e-child\" data-id=\"64c12d9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e69526f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4e69526f\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"about\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Collection of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-603fb19 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"603fb19\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We collect only the information necessary to provide our services and to follow up on your requests. This includes, for example:<\/p><ul><li>Your contact details (name, email, phone number)<\/li><li>Relevant medical information related to your care<\/li><li>Details of your questions or messages submitted through the contact form<\/li><li>Billing information processed by secure third-party providers<\/li><li>Website browsing data (cookies, IP address)<\/li><\/ul><p>All data is collected with your consent and in accordance with Law 25 principles, including limiting collection to what is strictly necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18e949a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"18e949a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Use of Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec74bc elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"dec74bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your personal information is used for specific and lawful purposes:<\/p><ul><li>To provide and personalize our medical and medico-aesthetic services<\/li><li>To ensure appropriate clinical follow-up<\/li><li>To respond to your questions or information requests<\/li><li>To comply with our legal and regulatory obligations<\/li><li>To manage administration and billing<\/li><li>To improve the user experience on our website<\/li><\/ul><p>We ensure that your data is only used for these purposes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10d3f1c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"10d3f1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Retention and Security\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a21f0 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d3a21f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your information is retained only for as long as necessary to provide our services or as required by law.<\/p><p>M\u00e9dic\u2019Or implements strict technical and organizational measures to protect your data against any unauthorized access, disclosure, or alteration. Access is strictly limited to authorized personnel for service delivery purposes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b22c204 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b22c204\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Methods of Collection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6068ea5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6068ea5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your information may be collected through:<\/p><ul><li>Contact forms<\/li><li>Phone or email communications<\/li><li>Clinical questionnaires<\/li><li>Browsing our website<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b875a4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1b875a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Sharing and Disclosure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62c3222 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"62c3222\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your information is only shared with third parties in the following situations:<\/p><ul><li>With your explicit consent<\/li><li>To comply with a legal or regulatory obligation<\/li><li>To enable the provision of a service necessary for your care<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d1a24 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b8d1a24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Cookies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d7928d elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3d7928d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website uses cookies to improve navigation and analyze site usage.<\/p><p>You can configure your browser to refuse cookies. However, some features may be limited.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7eceb0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a7eceb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Your Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c594e3 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3c594e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with Law 25, you may:<\/p><ul><li>Access the personal information we hold about you<\/li><li>Request correction of your data if it is inaccurate or incomplete<\/li><li>Withdraw your consent where legally permitted<\/li><li>Request the deletion of your personal data, subject to legal requirements<\/li><\/ul><p>To exercise your rights, you may contact us using the form or our contact details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82819b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b82819b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Privacy Incident\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28016c9 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"28016c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In the event of an incident posing a risk of serious harm, M\u00e9dic\u2019Or commits to:<\/p><ul><li>Limiting the impact<\/li><li>Notifying the Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec when required<\/li><li>Informing the individuals concerned in accordance with the law<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da0015b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"da0015b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Person Responsible for the Protection of Personal Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b39d2f5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b39d2f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>M\u00e9dic\u2019Or is responsible for the protection of the personal information it holds.<\/p><p>Contact information:<br \/>Address: 1740 Ch Sullivan, Suite 1400,<br \/>Val-d\u2019Or, QC, Canada, J9P 7H1<br \/>Phone: <a href=\"tel:8198250033\">(819) 825-0033<\/a><br \/>Email: <a class=\"ql-link\" href=\"mailto:info@cliniquemedicor.ca\" target=\"_blank\" rel=\"noopener noreferrer\">info@cliniquemedicor.ca<\/a><\/p><p>For any questions, requests for access, correction, or withdrawal of consent regarding your personal information, you may contact us using the details above or through the Contact page on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96d8965 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"96d8965\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:250,&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Updates to This Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d57fa elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"e2d57fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:540}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This policy may be modified to reflect legislative changes or updates to our internal practices. The most recent version will always be available on our website.<\/p><p>Last updated: January 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Compliance and Transparency Privacy Policy Privacy and Protection of Personal Information M\u00e9dic\u2019Or places the highest importance on protecting your personal information. In [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2169","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Medic&#039;or<\/title>\n<meta name=\"description\" content=\"Privacy Policy of M\u00e9dic\u2019Or in Val-d\u2019Or. 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